Managing and Leading People

Course Description:

This five-day certificate course is designed to provide managers (or aspiring managers) with a sound set of skills required to effectively manage and lead people at supervisory or first line manager level. Now available in Durban: 24 February 2020

Course basics:

Five Days


Course Level:

Start Dates:
24 February, 2020
04 May, 2020
06 October, 2020

Full Time

Exec Ed Category:

Course Cost:

Course Structure:

Full time

The Managing and Leading People course gives our students a greater understanding of the factors relevant to the effective leadership of people. - Carl Wagner, Programme Convenor

Anyone who manages, or has been earmarked to manage people at a supervisory or line manager level.

  • Effective problem solving skills
  • Effective interpersonal skills, such as communication, conflict handling and assertiveness
  • Delegation
  • Employee development and talent management
  • Employee motivation and empowerment
  • Team dynamics
  • Basic labour relations

Among other relevant topics.

Course content:

  • Effective problem-solving and analytical skills
    • The importance of effective thinking
    • Problem analysis, judgement, creativity
    • Decision-making
  • Effective interpersonal skills
    • Communication
    • Handling conflict
    • Assertiveness
    • Flexibility
  • Effective management skills and principals
    • Delegation
    • Employee development and talent management
    • Employee motivational theories
    • Employee engagement
    • Performance management
    • Employee empowerment
    • Team dynamics
    • Basic labour reations information

You will gain a solid grounding in problem-solving, management principals and interpersonal skills to enhance your effectiveness in managing people.

By having skilled managers who are effective in problem-solving and managing people through delegation, employee development and communication, among others.

Disclaimer: Accreditation
This short course is accredited by the university in accordance with its statutory mandate. It does not lead to a qualification registered on the National Qualifications Framework (NQF).