Managing and Leading People

Course Description:

This five-day certificate course is designed to provide managers (or aspiring managers) with a sound set of skills required to effectively manage and lead people at supervisory or first line manager level. Now available in Durban: 24 February 2020

Course basics:

Delivery Mode / Duration:
In class/Blended | Five Days


Course Level:

Full Time

Exec Ed Category:

Course Cost:

The Managing and Leading People course gives our students a greater understanding of the factors relevant to the effective leadership of people. - Carl Wagner, Programme Convenor

Anyone who manages, or has been earmarked to manage people at a supervisory or line manager level.

  • Effective problem solving skills
  • Effective interpersonal skills, such as communication, conflict handling and assertiveness
  • Delegation
  • Employee development and talent management
  • Employee motivation and empowerment
  • Team dynamics
  • Basic labour relations

Among other relevant topics.

Course content:

  • Effective problem-solving and analytical skills
    • The importance of effective thinking
    • Problem analysis, judgement, creativity
    • Decision-making
  • Effective interpersonal skills
    • Communication
    • Handling conflict
    • Assertiveness
    • Flexibility
  • Effective management skills and principals
    • Delegation
    • Employee development and talent management
    • Employee motivational theories
    • Employee engagement
    • Performance management
    • Employee empowerment
    • Team dynamics
    • Basic labour reations information

You will gain a solid grounding in problem-solving, management principals and interpersonal skills to enhance your effectiveness in managing people.

By having skilled managers who are effective in problem-solving and managing people through delegation, employee development and communication, among others.

This short course is accredited by the university in accordance with its statutory mandate. It does not lead to a qualification registered on the National Qualifications Framework (NQF).