Case Studies - Information and Knowledge Management

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On 31 May 2007, Werner Koekemoer, project manager for the eNaTIS (a new national traffic information system) in the Department of Transport... ... Click here for more

By 2003, Quadrem, a global e-marketplace that facilitated electronic transactions between buyers and suppliers from the mining... ... Click here for more

It was the beginning of March 2003 and STRATE, the organisation that settled all equity trades in South Africa electronically... ... Click here for more

William Wilsnagh, business unit director of technology services at NamITech, reflected on a rather alarming incident that had just occurred one of NamITech’s clients. ... Click here for more

André Botha, acting knowledge management (KM) officer for Sasol Limited, faced considerable challenges. ... Click here for more

In 1984, three former Wits MBA graduates established BSW (Pty) Ltd. By the late 1980s, the founders of BSW recognised that knowledge management was the basis of their company’s vision and philosophy. ... Click here for more

It was almost three years since the South African subsidiary of the London-listed financial services organisation, Old Mutual (OMSA)... ... Click here for more

With IT playing an ever more fundamental role in daily business activity, there is a growing acknowledgement that IT influences organisational success. ... Click here for more

It was the beginning of December 2001. The revised “go live” deadline of 1 March 2002 for IST’s ERP implementation programme was approaching fast and Nico Scholtz... ... Click here for more

When the new chief executive of IST, Harry Coetzee, took up his position in March 2001... ... Click here for more

In July 2000 the enterprise resource planning (ERP) steering committee of the specialised engineering and information technology group... ... Click here for more

It was December 2000 and John Robertson, the chief information officer (CIO) of Discovery... ... Click here for more

This case looks at the well-known failure of the computer-aided despatch system that the London Ambulance Service implemented in 1992. ... Click here for more

When Saambou Bank collapsed on 9 February 2002, 20twenty, its newly formed online banking arm, had only been in operation for six months. ... Click here for more